Support Team

After deleting photos or videos with CleanX, your available storage may not increase immediately.

Depending on your device, deleted media may first be moved to Recently Deleted or Trash instead of being permanently removed. Your device may also need some time to recalculate the available storage after a large cleanup.

Wait briefly for your device to update its storage calculation.

Open your device's Photos or Gallery app.

Open Recently Deleted or Trash.

Permanently delete only the items you no longer need.

1. Wait briefly for your device to update its storage calculation.
2. Open your device's Photos or Gallery app.
3. Open Recently Deleted or Trash.
4. Review the items carefully.
5. Permanently delete only the items you no longer need.
6. Check your available storage again.

Your storage may not be updated immediately because:

Deleted items are still in Recently Deleted or Trash.

The operating system is still recalculating available storage.

A large number of files were deleted and the update is taking longer.

- Deleted items are still in Recently Deleted or Trash.
- The operating system is still recalculating available storage.
- A large number of files were deleted and the update is taking longer.

The exact behavior depends on your device and operating system.

Permanently deleting items from Recently Deleted or Trash may make them impossible to recover.

Always review the contents of these folders before permanently deleting anything.

CleanX cannot guarantee that deleted media will be permanently removed immediately if your device moves it to a recovery folder.

CleanX is available on iOS and Android.

Why is my storage not freed up after deletion?

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Why is my storage not freed up after deletion?

How to free up the storage immediately

Why hasn't my storage changed?

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