You can find help by searching the CleanX Help Center or contacting CleanX Support through the official support channel.
Search the Help Center
Start by searching the Help Center using keywords that describe your issue.
For example, you can search for:
Duplicate photos
Photo permission
Video compression
Restore purchase
Gmail
Storage not freed
Open the most relevant article and follow the recommended steps before contacting support.
Contact CleanX Support
If the issue continues after following the Help Center instructions, contact CleanX through the official in-app or support channel.
To help the support team investigate, include:
Device model
Operating system and version
CleanX app version
Affected feature
Exact steps to reproduce the issue
Any visible error message
Safe screenshots or screen recordings, when helpful
Make sure screenshots or recordings do not contain private photos, emails, contact information, payment details, passwords, or verification codes.
Avoid duplicate support requests
Please avoid opening multiple requests for the same issue. If the issue is resolved, update your existing support request so the support history remains accurate and complete.